What is the VDF e commerce platform?
This is an online store through which one can buy farming inputs, fertilisers and agro-chemicals from various suppliers.
How can one access the platform?
To access the store, visit www.staging7.ownai.co.zw
What products can a customer access on the e-commerce platform?
Customers can access farming inputs, fertilisers and agro-chemicals from a variety of suppliers who are registered to sell on the platform.
Payment methods-can I pay with both local currency and foreign currency?
Payments can be done through ZWL (EcoCash) and USD (Visa & Mastercard)
Once a payment has been completed, how do I access my products?
Products bought can be collected from the nearest store branch with available stock or delivered through Vaya Logistics (with an added delivery charge).
Can I buy from multiple stores?
Yes, a customer can pick products from multiple stores as part of a single transaction.
WHAT CURRENCY IS DISPLAYED?
We display all prices in USD and ZWL upon toggling to it on our currency switch.
HOW DO I PLACE AN ORDER?
Simply add an item to your bag, go to your bag (link in the upper right hand corner of each page) and choose your preferred check out option. Provide your payment and shipping information, and place your order! An order confirmation will be sent to the email address on file once your order is placed.
HOW DO I CHECK MY ORDER STATUS?
Once you have submitted your order, a confirmation email will be sent to the email address associated with your account. Orders generally take up to 3 business days for processing and may be subject to payment verification. To check the current status of your order or to view your order history, sign In to your Rudorwedu account or login as a guest.
CAN I MODIFY OR CANCEL ORDER AFTER IT HAS BEEN PLACED?
Address corrections may still be possible depending on the shipping method and destination of the package. Additional fees may apply.
HOW CAN I SELL MY ITEMS ON YOUR PLATFORM?
If you would like to sell your products with us, kindly send us an email on firstname.lastname@example.org